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Call-Con Privacy Policy

LAST UPDATED // 20 NOVEMBER 2024

Welcome to Call-Con! We value your privacy and are committed to being transparent about how your data is collected, used, and protected. This Privacy Policy outlines the data we collect, how it is used, and the steps we take to ensure its security.

01 / Data Collection

When you use Call-Con, the following data may be collected:

a. User-Provided Information

  • Username & ID: Used to facilitate connections and identify users within the bot.
  • Server IDs: Used to provide features specific to individual servers.
  • Interactions: Temporary message data is processed for command execution (e.g. reporting issues, connection logs).

b. Automatically Collected

  • Usage Logs: We track commands to monitor performance, improve features, and detect abuse.
  • Metadata: Includes timestamps, call durations, and activity logs (no message content is stored unless specifically reported).
  • Error Logs: Technical data like errors or failed executions to improve the bot’s functionality.

02 / Data Usage

We use your data for the following purposes:

  • • Feature Enablement: Facilitate call connections and interactions, and process game and economy-related commands (e.g. reputation, Wordle).
  • • Moderation & Safety: Identify and handle abuse, inappropriate behavior, or terms-of-service violations, and respond to user reports.
  • • Maintenance: Analyze bot usage trends to optimize performance and fix bugs/technical issues.
  • • Personalization: Enhance user experience with features like reputation systems and call moods.

03 / Data Retention

  • • Temporary Data: Message and interaction data is processed in real-time and is not stored unless explicitly required for moderation.
  • • Usage Logs: Retained for up to 90 days for monitoring and improvement purposes.
  • • User Reports: Stored securely for a minimum of 30 days for investigation and resolution.

04 / Data Sharing

Call-Con does not share, sell, or rent your data to third parties. However, your data may be shared under the following circumstances:

  • • With Discord: As part of Discord’s API interactions and bot integrations.
  • • Legal Compliance: If required by law or to protect the safety of users or others.
  • • Server Moderation: Relevant data may be shared with server administrators for moderation purposes.

05 / Data Security

We implement industry-standard measures to safeguard your data, including:

  • • Encryption: Communication with Discord’s API is encrypted.
  • • Access Controls: Only authorized personnel have access to collected data.
  • • Secure Storage: Data is stored on secure servers with regular backups.

06 / User Rights

You have the following rights regarding your data:

  • • Access: Request a summary of data collected about you.
  • • Correction: Update any incorrect or incomplete information.
  • • Deletion: Request removal of your data (subject to legal and operational obligations).

To exercise these rights, contact us at #1306921441626947604.

07 / Third-Party Services

Call-Con may use third-party services, such as analytics tools or database hosting providers, to enhance its performance. These services are governed by their respective privacy policies.

08 / Your Data Usage

Your data is primarily used to provide a seamless Call-Con experience, including:

  • • Connecting you with other users.
  • • Facilitating text and voice-based communication features.
  • • Enabling game interactions and progress tracking (e.g. reputation points, achievements).
  • • Enhancing safety with automated filters and moderation tools.

No personal or sensitive data is stored permanently unless explicitly required for moderation or legal purposes. Your privacy is respected, and data is used strictly within the scope of Call-Con's features.

09 / Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in features or legal requirements. Updates will be posted here, and we recommend reviewing this policy regularly.

10 / Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

By using Call-Con, you agree to this Privacy Policy. Thank you for trusting us to provide a safe and engaging experience!